Mr. Trautman, we are very grateful to you for having trust in us and allowing us to inspect your 2021 Kia soul. We appreciate your kind review. We are a AAA certified repair shop and we value all of our customers. We hope to earn your faith, raise your expectations and reward your decision of choosing us by being your reliable and dependable neighborhood repair shop. ~ Renata & Mark!

Mr. Trautman, we are very grateful to you for having trust in us and allowing us to inspect your 2021 Kia soul, we take great pride in keeping our customers well informed. Thank you for your review and we hope to see you in the future. ~Renata & Mark!

Mr. Ewing, it has truly been a pleasure working with you and bringing your 1994 Honda Del Sol to life. This is a great sporty car and we are pleased to have worked with you to make it as good as new! We appreciate the time you took out of your day to write this amazing review and we are very appreciative of your trust and high praise. We strive to have excellent customer service and customer satisfaction, it is our goal to make this experience as stress free as we can and return your vehicle as good as new. We thank you again for the trust that you have placed in RPM Auto Repair, and if there is anything we can do for you in the future please don't hesitate to call. Thank you! ~Renata & Mark!

I want to say thank you to our existing customer and feature customers for taking time and reading my respond to this 1 start review. Our goal is to provide excellent service , install good quality parts (with good warranty ) at the fair price. We do everything in our power to make every customer happy. It is not easy to hear negative commands about our service that we provided. Rpm auto repair is family owned and operated local business. We were closed on Friday to celebrate our younger daughter graduating her Masters degree at Florida State University. We posted notices and recorded massages informing our customers that we will be closed on that day. We are AAA approved repair shop, we received a text message on Friday morning from AAA about possible recommendation for 2011 Toyota Corolla . Just to make sure that our possible new customer is not inconvenienced we texted them and informed them that we are closed and our shop will not be open until Monday. We advised to contact AAA for another recommendation to a different repair shop. Customer received our text massage and was going to make different arrangements. Monday morning we found 2011 Toyota Corolla park in front of the shop. We call customer to get all details about needed service. Customer stated tow truck driver told her that she will needed new alternator, customer wanted us to check her car and let her know what repairs she needed. We had several other cars waiting for services and repairs that had previously scheduled appointment and were dropped off . We still took 2011 Toyota Corolla in front of other cars waiting to makes sure what parts and repairs are needed. After diagnostic testing we contacted customer with estimate for needed repair. The estimate was given for OEM- Denso Alternator (2 years nationwide warranty on parts and labor). Customer was not happy with the price and decided to tow her car away to her house. We still did not charge customer for our time that we took to diagnose the problem. We believe that everyone has different budgets for their car repairs and we do what we can to work with them. Rpm auto repair been in business since 1999 serving our local community , doing what we can to help and be fair with our customers. We would like to say thank you to all of our customer for trusting us and believe in us.

Mrs. Goodwin, we thank you so much for taking the time to write us a great review, it is our goal to strive for excellence! We appreciate when our customers take time to write us a review, it allows us to see first hand our work performance and it is truly humbling. We greatly appreciate the trust your family has in us and we thank you again for allowing us to repair all of your family vehicles. It is always a pleasure to work with you all! ~Renata & Mark!

Mr. Bisconti, we thank you for allowing us to service and repair your family vehicles since 2017. We appreciate you taking the time to write us a review. We took forward to working with you in the future if you were to need anything! We thank you for being a loyal and trusted customer. ~Renata & Mark!

Mr. Jeff, it was a pleasure working with you and your family, we appreciate you allowing us to repair your front catalytic converter assembly on your Chrysler town and country. We appreciate the kind words and we thank you for choosing us to be your family automotive repair shop. If there is anything we can do for you in the future, we are more than happy to help. We provide a smile with every mile! ~Renata & Mark!

Mr. Sharkey, we thank you for the great review and we appreciate you repairing and servicing your Nissan Quest Mini Van with us. We appreciate you choosing us and we are grateful to have yet another fantastic customer! It is our goal to keep each and every customer well informed of the work that is being preformed. Our end goal is to provide a smile with every mile. ~Renata & Mark!

Mrs. Anita, we thank you for allowing us to perform preventive maintenance on your vehicle 2015 Infinity QX 70. We thank you for the kind review and we are very grateful to have clients that value the importance of servicing and maintaining their vehicles. We are grateful to have gained a new happy customer. Please let us know if there is anything we can do for you in the future. ~Renata & Mark!

Mrs. Beth Woltmann, we are more than happy to always check over all of your family vehicles and make sure that everything is safe and working as expected. We thank you for trusting us with your vehicles and we appreciate your kind review. If there is anything we can do in the future, please keep us in mind. We provide a smile with every mile! ~Renata & Mark!