Holiday Auto Repair

Hours of Operation:
Mon - Fri: 8:00 AM - 5:00 PM
Closed on Saturday & Sunday
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5
RPM Auto Repair

I have been leaving my car in the capable hands of Mark and Renata for the past 7 years. I wouldn't have the maintenance or repairs on my vehicle done anywhere else. For consistently honest, knowledgeable, reliable sevice on a car, RPM is the place to go!!

1
RPM Auto Repair

I had my mother bring her car to this shop and relayed to them what she had told me. Unfortunately since I was inquiring about what all the expenses were and what exactly they were doing to the vehicle they decided not to work on it. This tells me that they were likely going to try to get some free money out of this since I myself know a bit about cars. They charged $85 just to hook the car up to a computer, most places offer this for free, and then told me it was going to cost $95 to diagnose further just one of the issues before they'd do any work. My primary issue is that I am knowledgeable about cars and when asking for details they got nervous and declined to work on my mother's vehicle. Also attempting to besmirch a customer is never a good sign for a business.

In regards to Mr. Eric Laufenberg’s unsatisfied comments, we were not tremendously shocked to see a post by this customer. He clearly stated, almost threatening, that he would feel obligated to write this said review if the job was refused and not completed. This was not a vengeful decision made by RPM Auto Repair, but a well thought out and thoroughly discussed one at the least. Together as a business, myself, Renata and my husband Mark, came to the conclusion that there should be no further business transactions with this specific customer. However, it was definitely not due to the result of Mr. Laufenberg's inquisition toward the repairs, considering a great deal of being in the automotive business and owning a repair shop entails us to inform the customer on the necessary improvements while explaining why such adjustments are crucial. We understand that the business we are involved in generally requires the customer to not only trust us with their vehicle but to pay a certain amount of money that they were not expecting, considering no one hopes for car troubles. However, we hope it is understood that we did not cause the discovered issues with the car ourselves but are simply the ones delivering the bad news to the car owners. It was in our best interest for the relationship between the said customer and our business problem be resolved. In order to do that professionally, I made the decision with my husband, not to continue business with Mr. Eric Laufenberg. Attempting to remain understanding through the unnecessary comments which were made, we did not charge the $85 fee for the diagnosis we conceived, nor the amount of time spent to deliver the information to the customer. We hope Mr. Laufenberg and others reading, can understand the decision which was made and not view it as anything more than a resolution to an unsatisfied customer and our attempt to better the relationship between a client and a business.

- RPM Auto Repair
5
RPM Auto Repair

Honest and hardworking the RPM family will provide quality and professional service. So proud to be able to share this auto repair shop to friends and family.

5
RPM Auto Repair

I've had both my Tacoma and Sante fe serviced here and always satisfied with the customer service and workmanship. RPM is the only place I go for my auto repair and service needs. Happy Cars Happy Life!

5
RPM Auto Repair

Always go great work! You always know you cost up front and Mark always does a thorough job on the repair. Keep up the good work! Thank you Mark and Renata for a great experience!

5
RPM Auto Repair

I was in town to take care of some family business for a few days. I found out when I arrived that an old car was involved in the mess of things so I decided to have the car checked out. I randomly picked RPM and asked if they could look over he car that day and let me know. They were super friendly and informative and were able to look at the car right away. They ordered the part that was needed and planned to stay past closing time in order to fix it so I could get the car back that day. When the part came in, it was the wrong one and it was too late to get another one. They were very apologetic and offered several other solutions and options. I had to come and get the car because I was leaving town the next morning. Although nothing was officially fixed on the car, I would definitely go back and trust them completely. Super friendly, honest, with great communication and small town family service. You don't find many repairs shops like this, don't go anywhere else, go to RPM!

5
RPM Auto Repair

Mark and Renata treated me like family. It's the only place I'll take my vehicle from now on.

5
RPM Auto Repair

After 2 other places had looked at and done repairs on my van without getting to the problem, RPM found the problem, fixed the problem and we haven't had a problem since. I highly recommend them for any of your auto needs. We won't go anywhere else. Thank you Mark and Renata!

5
RPM Auto Repair

Best customer service hands down. This place is honest, genuine, and informative. I usually take my car to a friends shop but they don't do sensors. Bought the car 4 mths ago and had my mechanic look it over first so I somewhat already knew what to expect. RPM didn't tell me anything I wasn't expecting. When I got a second opinion they tried to add things on that RPM said were fine nor did my mechanic mention. Renota even gave us a ride home, picked us up when it was done and provided us vwith a job referral. They were never pushy about anything or made me feel pressured to make a decision. They even showed me where everything was located and showed me the bad parts they removed. I highly recommend RPM. They made a stressful situation as easy as possible. Thank you Renota & Mark:)

5
RPM Auto Repair

Been going to Renata Plus Mark since they opened there. It's like going to heaven compared to going to the Subaru dealer. Dealer always pushing something extra that you don't need.